Return Policy
At TruckerHatUSA, your satisfaction is important to us. If you are not happy with your purchase, we’re here to help.
To initiate a return, you must contact us within 24 hours of receiving your order. You can reach us by email at Matt@TruckerHatUSA.com or by phone at (925) 270-8775. Returns that are not pre-approved will not be accepted.
Return Requirements:
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Items must be returned within 10 business days of delivery.
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Products must be in new, unused condition and free from any damage.
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The customer is responsible for all return shipping costs, and original shipping charges are non-refundable.
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Once your return is approved and received, we will process the appropriate refund or credit.
Please Note:
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Custom-made hats and custom color selections (any variation not shown in the product listing photo) are non-returnable.
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Returns that do not meet these criteria may be refused.
Return Address:
TruckerHatUSA
P.O. Box 513
Sloughhouse, CA 95683
If you have any questions or need assistance, don’t hesitate to reach out—we’re happy to help ensure your experience is a positive one.